+201062233951 WhatsApp info@monarchvacations.uk

Information Privacy Policy

Privacy Policy

At Monarch Vacations, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, make a booking, or use our travel services.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

Who We Are

Monarch Vacations is an Egypt-based travel company providing holidays, Nile cruises, private tours, excursions, transfers, accommodation, and tailor-made travel experiences throughout Egypt.

Our website is: https://monarchvacations.uk

You can contact us at: info@monarchvacations.uk

Information We Collect

Depending on how you interact with us, we may collect information such as your name, email address, telephone number, nationality, travel dates, accommodation details, flight information, booking preferences, and other information necessary to arrange your travel services.

When you make a booking or request a quotation, we may also collect information required to process and manage your reservation.

We only request information that is reasonably necessary to provide the services you have requested or to communicate with you about your travel arrangements.

How We Collect Your Information

We may collect personal information when you:

  • Submit an enquiry through our website.
  • Request a quotation or tailor-made itinerary.
  • Make or manage a booking.
  • Contact us by email, telephone, WhatsApp, or other communication channels.
  • Subscribe to our newsletter or marketing communications.
  • Interact with our website or online services.

How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and manage your requested travel services.
  • To process and manage bookings and reservations.
  • To arrange hotels, Nile cruises, transfers, excursions, guides, and other travel services.
  • To communicate with you about your enquiry, booking, or itinerary.
  • To provide customer support before, during, and after your trip.
  • To process payments where applicable.
  • To improve our website, services, and customer experience.
  • To comply with applicable legal and regulatory requirements.

Travel and Booking Information

To arrange your holiday or travel services, we may need to share relevant information with hotels, Nile cruise operators, transport providers, tour guides, excursion providers, airlines, payment providers, and other trusted suppliers involved in delivering your booking.

We only share information that is reasonably necessary to provide the relevant service.

Payments

Where payments are made through a third-party payment provider, payment information may be processed directly by that provider in accordance with its own privacy policy and security procedures.

Monarch Vacations does not knowingly request or store unnecessary payment card information through our website.

Sharing Your Information

We do not sell or rent your personal information to third parties.

Your information may be shared with trusted service providers when this is necessary to provide the travel services you have requested. These may include accommodation providers, cruise operators, transport companies, guides, excursion providers, payment processors, technology providers, and other suppliers involved in your booking.

We may also disclose information where required by law, regulation, legal proceedings, or governmental authorities.

Website Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and improve the overall user experience.

Cookies may also be used by certain third-party services integrated with our website.

You can manage or restrict cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

Website Analytics

We may use analytics and similar technologies to understand website traffic, visitor behaviour, and how our website is used. This information helps us improve our website, content, and services.

Where third-party analytics services are used, those providers may process information in accordance with their own privacy policies.

Marketing Communications

If you choose to subscribe to our marketing communications, we may use your contact information to send you travel offers, news, promotions, and information about Monarch Vacations.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us directly.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and enforcing our agreements.

When personal information is no longer required, we take reasonable steps to securely delete or anonymise it where appropriate.

Your Privacy Rights

Depending on your country or region, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may also have the right to object to certain processing activities or withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the details provided below.

International Travel and Data Transfers

Because Monarch Vacations arranges travel services in Egypt for international travellers, your personal information may need to be shared with service providers located in different countries where your travel arrangements take place.

We take reasonable steps to ensure that information is handled appropriately and only shared when necessary to provide the requested travel services or comply with applicable requirements.

Third-Party Websites

Our website may contain links to third-party websites, including booking platforms, payment providers, social media platforms, travel partners, or other external services.

Monarch Vacations is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

Children’s Privacy

Our website and services are intended for general audiences and are not specifically directed toward children. We do not knowingly collect personal information from children through our website without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with the relevant effective date.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise a privacy-related right, please contact Monarch Vacations:

Monarch Vacations
2 ElRefaie Tower, Hilton St.
Luxor, Egypt

Email: info@monarchvacations.uk
Phone / WhatsApp: +201062233951

Website: monarchvacations.uk

Last Updated

This Privacy Policy was last updated on 14 August 2026.