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Who We Are

WHO WE ARE

Our Story

Monarch Vacations is an Egypt-based Destination Management Company (DMC) with a long-standing heritage in the Egyptian tourism industry, founded in 1952.

For more than seven decades, our name has been connected with Egypt and its tourism industry, developing extensive local knowledge, operational expertise, and strong relationships with trusted suppliers and tourism partners across the country.

Today, Monarch Vacations combines this heritage with a modern, professional approach to destination management, providing reliable and fully coordinated travel services for individual travellers, families, groups, tour operators, travel agencies, and international travel partners.

Our expertise covers the complete travel experience in Egypt — from the moment a guest arrives at the airport until the end of their journey.

Our Expertise as a DMC

As a Destination Management Company (DMC), Monarch Vacations provides comprehensive ground-handling and travel services throughout Egypt.

Our team manages the operational details behind the journey, including:

  • Airport meet & assist services
  • Private and group transfers
  • Hotels and accommodation
  • Nile cruises and Dahabiya experiences
  • Private guided tours and excursions
  • Egyptologist guides
  • Domestic transportation
  • Red Sea holidays
  • Villas and luxury resorts
  • Tailor-made itineraries
  • Honeymoons and special occasions
  • Events, conferences and incentive travel
  • Group travel and MICE services
  • Full destination management for international travel companies

Our role as a DMC goes beyond arranging individual services. We coordinate the different elements of a journey to create a seamless, reliable, and professionally managed experience for both travellers and our international partners.

Local Knowledge. Professional Operations. One Reliable Partner.

Egypt is a destination where local expertise makes a significant difference.

Our teams operate across Cairo, Giza, Luxor, Aswan, Abu Simbel, Hurghada, Marsa Alam, Alexandria, and other major destinations throughout Egypt.

This nationwide operational presence allows us to coordinate transportation, accommodation, sightseeing, guides, cruises, excursions, and special arrangements while maintaining direct communication with our local teams and suppliers.

For international tour operators and travel agencies, this means having one experienced local partner responsible for managing the destination on the ground.

Our Leadership Team

Behind Monarch Vacations is a team of experienced professionals responsible for different areas of our operation.

Ahmed ElRefaie
Founder

Ahmed ElRefai founded Monarch Vacations in 1952, establishing the foundation upon which the company has continued to develop its presence within Egypt’s tourism industry.

His vision helped create a company built around local expertise, professional service, and a long-term commitment to Egypt as a destination.

Mohamed ElRefaie
Chairman & Chief Executive Officer

Mohamed ElRefai currently serves as Chairman and Chief Executive Officer of Monarch Vacations, overseeing the company’s strategic direction, business development, and overall operations.

His role focuses on developing the company’s international partnerships, strengthening its DMC capabilities, and continuing to expand Monarch Vacations’ presence across key international markets.

Magda Ahmed
General Manager – Operations

Magda Ahmed is responsible for the company’s day-to-day operational management, coordinating teams and ensuring that travel arrangements are delivered efficiently and according to the required standards.

Her role is central to maintaining smooth communication between our operations teams, suppliers, guides, drivers, hotels, cruise operators, and clients.

Fatma Fawzy
Director of International Contracting

Fatma Fawzy manages Monarch Vacations’ international contracting activities and relationships with overseas travel companies and partners.

Her responsibilities include developing commercial relationships, negotiating agreements, and coordinating contracting requirements with international markets.

Ali ElRefaie
Director of Villas & Resorts

Ali ElRefai oversees Monarch Vacations’ villas and resort portfolio, including accommodation operations and partnerships within Egypt’s resort destinations.

His department focuses on providing suitable accommodation solutions for leisure travellers, families, groups, and tailor-made holidays.

Noha Mahfouz
Director of Nile Cruises

Noha Mahfouz heads the Nile Cruise division, overseeing the company’s cruise operations and relationships with Nile cruise partners.

Her responsibilities include coordinating cruise arrangements, schedules, onboard services, and related sightseeing programs along the Nile.

Nourhan ElRefaie
Head of Events & Conferences

Nourhan ElRefai leads Monarch Vacations’ Events, Conferences and MICE activities.

Her department manages special events, conferences, corporate groups, incentives, celebrations, and tailor-made experiences throughout Egypt.

Engy ElRefaie
Finance Director

Engy ElRefai oversees the company’s financial operations, including financial planning, accounting, payments, reporting, and financial coordination across the business.

Her role supports the financial control and stability required for efficient day-to-day operations.

Hussein Ahmed Hussein
Head of Legal Affairs

Hussein Ahmed Hussein oversees the company’s legal affairs and provides legal support across contracts, agreements, business relationships, and operational matters.

His role helps ensure that the company’s activities and partnerships are managed with appropriate legal oversight.

Our DMC Network & Operations

One of our greatest strengths is our ability to manage the destination directly.

From the ancient monuments of Cairo and Giza to the temples of Luxor and Aswan, from the Nile Valley to the beaches of the Red Sea, our operational teams work across Egypt to coordinate every stage of our guests’ journeys.

We work closely with experienced Egyptologists, professional drivers, hotels, cruise operators, transportation providers, excursion suppliers, and other trusted local partners.

This network allows us to respond quickly to operational requirements, manage changes when necessary, and provide continuous support throughout the guest journey.

Working With International Travel Partners

Monarch Vacations works with international travel companies looking for a dependable Egypt DMC partner capable of handling destination services professionally and efficiently.

We understand that international partners need more than competitive rates. They need:

  • Reliable operations
  • Fast communication
  • Experienced local teams
  • Consistent service standards
  • Flexible solutions
  • Strong supplier relationships
  • Professional handling of guests
  • 24/7 destination support
  • The ability to manage both FIT and group requirements

Our objective is to make Egypt easier to sell, easier to operate, and easier for travellers to experience.

Our Commitment

Our philosophy is simple:

Local expertise. Professional operations. Personal service.

We combine the heritage of a company founded in 1952 with a modern approach to destination management, creating travel experiences that reflect the best of Egypt while meeting the expectations of today’s international travellers.

Whether you are travelling to Egypt for the first time, returning to discover more, or looking for a reliable DMC partner for your clients, Monarch Vacations is here to make every journey count.

Monarch Vacations

Your Egypt. Our Expertise. One Trusted DMC.